Earlier work
Before Redgate.
The projects that got me here: a fintech where I designed and built the product, two university projects that people liked more than I expected, and five years at Cisco before that. The full write-ups for the Behance projects live there; this page keeps the facts in one place.
Featured
Adsum Technologies · 2022 – 2024
Instant VAT Refunds
UK businesses were waiting weeks for HMRC to pay VAT refunds. At Adsum we designed a product that paid them within the hour. Then testing told us the price was wrong, and the answer became two products instead of one.
Archive
- View on Behance (opens in a new tab)
Fintech UX redesign
Adsum Technologies · 2022 – 2024
User research, prototyping and a redesign of onboarding for a B2B fintech platform.
Result65.7% increase in successful account creation.
- View on Behance (opens in a new tab)
WasteNot — sustainability app concept
University of Bath · 2022
User research, wireframing, prototyping and UX/UI design for a concept app about reducing waste.
ResultPrototype received a special mention.
- View on Behance (opens in a new tab)
knOw-CD — OCD care app
University of Bath · 2021 – 2022
User research, wireframing, prototyping and UX/UI design for an app supporting people living with OCD.
ResultTop pick by psychologists to be developed into a real app.
Cisco, 2016 – 2021
Front-end developer, then UX designer.
I don’t have public case studies from Cisco. What I can say from the record: I built responsive web apps in React and Angular, implemented WCAG accessibility features and cut page load times by 30% through lazy loading, code splitting and caching. As a designer I worked on internal collaboration tools and contributed to a major overhaul of a customer-facing dashboard that resulted in a 40% reduction in support tickets and a 25% increase in user satisfaction scores.
More in the résumé.